It is natural for your rug to develop creased areas during shipping. In a short time the rug will unfurl to a flat, natural state. Any odor associated with the rug backing will dissipate over time
Avoid direct UV exposure on rugs with dyed colors. Decreased color saturation and fading are possible over time. Like any floor rug, it is highly recommended that you rotate your carpet regularly.
Sweeping or brushing your rug will generate the best results. It is okay to use a strong suction vaccum however never use a vacuum with a beater brush.
Your Kyle Bunting hide floor rug is made of natural materials. Spills or stains can be spot treated gently with warm soap and water. After cleaning, carefully pat dry the treated area to avoid damage to the leather. Never scrub or rub abrasively.
When the above cleaning reccomendations do not remove the spot, your rug can be cleaned by a reputable professional cleaner using the following steps.
Air dust clean
Desoil with neutral pH encapsulating foam product
Repeat air dusting cleaning
Occasionally damage may occur, or minor imperfections may appear in our hand made productions. In order to remedy this we have a simple repair kit to assist our clients should minor setail need to be addressed.